Officer Satisfaction In The Implementation Of Electronic Medical Records (EMR) At Wajo Health Center

Abstract

A medical record is a file that contains notes and documents regarding the patient's identity, examination, treatment, procedures and other services that have been provided to the patient. Minister of Health Regulation no. 24 of 2022 requires hospitals and health centers to implement RME. RME user satisfaction is very important to know because high satisfaction will encourage individuals to do better work, be more productive and tend to have positive work behavior. This study aims to determine officer satisfaction in implementing Electronic Medical Records (RME) at the Wajo Community Health Center. The research was conducted using the End User Computing Satisfaction (EUCS) model with a quantitative approach. Data was obtained through distributing questionnaires to RME users, then analyzed using the SPSS version 26 application. The results obtained show that RME user satisfaction with the content dimension (conternt) obtained a mean value of 4.2 or very satisfied category, RME user satisfaction with the accuracy dimension (accuracy) obtained a mean value of 4.12 or was in the satisfied category, RME user satisfaction with The display (format) dimension obtained a mean value of 4.3 or was in the very satisfied category, and user satisfaction with the ease of use dimension obtained a mean value of 4.1 or was in the satisfied category, which means RME is easy to use.